Help
Answers to what players ask most. Still stuck? Ask on our Discord.
1.Joining the servers
How do I join a server?
Open the Servers page and press Play on the server you want: Steam starts CS2 and connects you.
You can also open the CS2 console and type connect followed by the server address, for example connect 81.181.166.236:27015.
Do I need to download anything?
No. CS2 downloads the map and the server content by itself when you join. The first time you join a new map it can take a little longer.
Which servers are there?
Two Surf servers, Bhop, AWP and Arena. Surf #1 and Surf #2 share one ranking and the same records.
2.Surf and Bhop
Which commands should I know?
!r restarts your run. !b goes to a bonus. !top shows the best players, !rank your own place and !sr the map record.
!replay starts the replay of the map record. !spec moves you to spectators. !nom nominates a map for the next vote. !help lists every command.
How do points and ranks work?
You earn points by finishing maps and bonuses; harder maps and better times give more. Your rank depends on your place among all ranked players: the top 5 are shown as their place (#1 to #5), then Divine, Legend, Master, Elite, Diamond and down to Iron on Surf.
Your profile shows your rank, how far you are from the next one and how many maps of each tier you finished.
How can I watch a record run?
On the server, type !replay: the replay bot plays the map record. The bot in the scoreboard named "Type !replay to watch" is that replay.
My time was removed. Why?
Times set through a bug, a missing zone or with binds and scripts are removed. See the Surf and Bhop rules. If you think it was a mistake, ask on Discord.
3.Your profile
Where do I find my stats?
Sign in with Steam and open My profile from the menu at the top, or search your name, SteamID or Steam profile link in the search bar.
What does signing in with Steam give the site?
Only your SteamID. Your Steam password and e-mail never reach us. The Privacy page lists exactly what we keep.
How do I get VIP?
Type !vip on the server to see what VIP gives. Ask on Discord how to get it.
4.Bans, reports and staff
Someone is cheating. What do I do?
Tell the staff on our Discord with the name, the server, the time and a clip if you have one.
I was banned. Can I appeal?
Yes, on our Discord, within 7 days of the ban. Check the Bans page first to see the reason and the length.
How do I join the staff?
Open the Staff page: it says what we look for and how to apply.
Need more help?
The staff answer on Discord: reports, appeals, bugs and questions about the servers.